How Can We Help You?

Support that’s provided when you first contact us about homecare services

How Can We Help You?

When a client makes an enquiry we take contact details, purpose of the contact and the needs to be fulfilled.

We then arrange to complete a full assessment to be completed at the client’s place of residence or hospital. Following the assessment a care plan will be devised which our professional care team will follow.

During this process we will also provide information and support with the following, if applicable:

Respite hours for family caregivers
Power of Attorney assignment
Estate Planning
Benefits: We can help signpost you to for appropriate financial assessments & support with completing application forms
Senior Social Events
Blue Badge Application
Community Based Programs
Transport Services
Coordinating Doctor’s Appointments

We can provide assistance to discuss, plan & coordinate your care plan & provide legal guidance if required

Use our transport service to get to your appointments, shopping or leisure activities safely

Navigating through the myriad of care services available in the community can often be cumbersome and confusing. For help in identifying the best care service options for you or your loved one, Clifton Homecare can help ease the burden.

We will work with the attending Physician, Discharge Planner, family and the client to determine the care plan and agree on the specific goals to maximise the healing process.

Other Services

Clifton Homecare will also assist in coordinating and referring other services needed such as:

Medical Equipment/Aids
Medication Management
Home Modifications
Medical Alert System
Community Based Referrals & Programs, such as direct referral to the falls team
Coordinating health care & specialist appointments

Benefits & Funding Assistance

Our team can help with Benefit Determination. We can help to identify any programs, community resources, or benefits that might be available for clients.

Alternatively, your local authority will be able to provide you with free financial support & advice. You can telephone Lancashire County Council on 0300 1236720.

Clifton Homecare will support you to access NHS funding if you are eligible. NHS: Continuing Healthcare is accessed via your GP or District nursing team.

Clifton Homecare will also provide assistance where possible, with completing Attendance Allowance or Blue Badge forms. Attendance Allowance is a non means tested benefit which helps to pay towards care costs