About Us

Family & a sharing of common kinship

About Us

Clifton Homecare is a family run, independent and award winning business utilising health and social care expertise dating back to 1983.

Established in 2013, Clifton Homecare Ltd. was founded by Margaret Brady and Caroline Cosh who together have over sixty years of experience in the Health and Social Care Sector.

Prior to Clifton Homecare, Margaret owned and managed a local residential home. Caroline is an experienced Health Care Professions Council (HCPC) registered Paramedic and has over thirty years’ experience working within the care industry.

Upon retirement from the residential home, Margaret and Caroline decided it was time for a new challenge and they founded Clifton Homecare.

Clifton Homecare was rated as Outstanding by the Care Quality Commission (CQC) in 2016, retaining this rating in 2019 and to date are one of the only homecare companies to be awarded this rating on the Fylde Coast.

Our aim is to now use our extensive knowledge and experience to provide high quality, flexible care to clients living in their own homes, enabling good quality lives and retention of control and choice.

Our Mission at Clifton Homecare is to provide personalised care that we would be happy with for a loved one or ourselves

Our Vision is to be an exceptional Health & Social Care leader, maximising wellbeing for all

We're CQC inspected & rated Outstanding

Our Core Values

Clifton Homecare is driven by our core values which are:

Family

We strongly believe a sharing of common kinship is important to everybody; our clients, their family members & our team.

We work collectively & in collaboration with external partners, in line with our shared vision & values to achieve truly person-centred care & employment.

Learning, Growth & Development

Our senior leadership are committed to ensuring their own continuous professional development. We are proud of our high retention rate within our team & this is partly due to the frequency & quality of training our team receive. We appreciate in order to provide a high quality of care our team need to be well trained & we remain committed to ensuring this. Our well trained team are equipped to manage falls occurrence & to effectively monitor health status by completing basic health observations & utilising the National Early Warning Score (NEWS 2).

Honesty & Transparency

We are committed to learning from incidents to continuously improve the services we provide.

We are open & transparent & ensure we adhere to the duty of candour.

We avoid blame but ensure learning from root cause analyses & ensure accountability.

Inclusivity

We ensure all clients, irrespective of their situation have the opportunity to join in with all activities.

We regularly plan group activities & have a minibus which accommodates wheelchairs used for transport in the local community.

We are committed to providing a supportive & rewarding environment for our team & are proud of our diverse workforce.

Reassuring

“Thank you for organising the holiday in Scotland!

Mum & Dad had a wonderful time & it was so reassuring to know you were all there taking care of them!”

Care & Compassion

“Thank you for your care & compassion for **** in the months & days leading up to his death, & for the unfailing support & consideration for me.”

Never Need To Worry Again

“I cannot thank you enough for the care you all gave me when I needed it.

I will never be worried to have carers again when I need them. Best wishes to you all!”

Wonderful Staff

“To all the wonderful staff at Clifton Homecare, thanks for all your dedication, flexibility and kindness.

****** is so lucky that you are there & so are we.”

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Clifton Homecare Founded 2013