Care Quality Commission (CQC)

Find out more about a CQC Inspection Report & how it benefits you

 

We're CQC inspected & rated Outstanding

CQC Inspection Report

Following our CQC inspection in January 2019 we were rated as outstanding. Despite our rating we continue to improve and strengthen our processes.

Clifon Homecare CQC standards
We can assist you with personal care at home such as getting washed & dressed
Disability mobility & personal care assistance & support at home

Outstanding Quality Of Care

Our employee retention is the highest it has ever been, meaning greater consistency for clients and care provision. In order to retain our outstanding quality of care we continue to:

Maintain a strong, capable support team working in our office; supporting our care team, ensuring safeguarding for all.

Have health care professional oversight of all care packages; ensuring safety of service delivery.

Maximise background checks of employees & provide extended induction periods for new starters. To help ensure their confidence & competence when providing care services & for clients to build relationships over a period of time.

Increase our range of audits to help ensure consistency & quality assurance & compliance of all aspects of care delivery.

Purchase of more specialised equipment to ensure safe, inclusion for a larger number of clients

Maintain a structured workforce led by a senior team who have not only a passion for providing outstanding care but the desire to develop, mentor & train our team.

Educate people about the valuable work carried out by the care sector on a daily basis to boost recruitment & maximise retention of our professional care team. This work involves providing T level students with high quality placements, comparable with placements that the NHS provides.

Provide a range of learning & development opportunities – keeping our professional team engaged, ensuring they remain highly skilled, competent & confident in their roles. Learning & development opportunities includes attendance at conferences, care shows, engagement with webinars, internal & external training, mentoring & coaching support & completion of Apprenticeship qualifications.

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Clifton Homecare Founded 2013