Our Core Values
Clifton Homecare is driven by our core values which are:
Family & a Sharing of Common Kinship
Our work ethics ensure that we work as a strong team.
This is underpinned by a common belief that our clients and their families are part of the Clifton Homecare family.
Working together, we build strong bonds with our clients to ensure that they feel part of that family which ensures they receive the highest quality of care.
This is extended to our employee team too; who without we could not provide the services we do, to the outstanding standard we have become renowned for.
Learning, Growth & Development
Continuous professional development is taken seriously by the team at Clifton Homecare.
The care team receive regular high-quality training in many relevant areas, in addition to the mandatory subjects.
This continuous development helps to ensure care staff are knowledgeable, which in turn maximises confidence and competence levels for all. Most of the training at Clifton Homecare is delivered by internal specialists who are eager to ensure that her own competences and knowledge are regularly refreshed.
Individual team members, whether they be 16-year-old apprentices or employees in their 70’s, are supported to develop their knowledge and skills in a way that suits their learning needs.
Ambitious people are welcomed into the team, they are encouraged and supported to develop themselves on both a personal and professional basis.
Inclusivity
Being fully aware of the risk’s social isolation present, the team at Clifton Homecare are passionate to provide opportunities for all.
Social outings are organised regularly either on an individual, small group or a larger group basis.
Clients are also given the opportunity and support to go away on holiday with likeminded people. Clifton Homecare have an adapted mini bus to help ensure that less mobile/ wheel chair dependent clients can participate in these activities.
Individuality is celebrated, and person-centred care forms the basis of the care we provide. We recognise the richness that diversity in our employee team has created and celebrate all our employees and their individual characteristics. We will not tolerate discrimination of any sort and invest in both local and overseas recruitment, ensuring all employees are supported to flourish.
Honesty & Transparency
Here at Clifton Homecare, honesty and transparency is at the heart of everything we do.
We work with an open culture which ensures that we share any concerns or issues in a way which enables continuous improvement and service development.
This ensures that our team develops and improves our service delivery to benefit our clients and their families.
When mistakes are made, key employees are involved in completion of a root cause analysis, preventing re-occurrence, ensuring lessons are learnt.
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