Tel: 01253 722945
What our Clients and their Families say About Us.....
"I cannot praise Caroline, Margaret, Lauren and the team at Clifton Homecare highly enough. They have been caring for my almost 93 year old mother for 9 months now and we are both delighted with the excellent service they provide. We had a dreadful experience with two care companies for my Dad a few years' ago, who regularly turned up late and sometimes not at all, so I was worried when I knew I had to find carers for Mum. There was no need to worry, Clifton carers have never missed a day! We enjoy the get togethers they organise and all the information and back up sessions too. They are calm, reassuring and efficient in a crisis and as I live nearly an hour away, it gives me tremendous peace of mind to know that Mum is being looked after by a reliable, friendly and caring team. They are brilliant!"
"I selected Clifton Home Care to look after my Dad as they are a local, family run company based in St Annes. We have found them extremely helpful in managing my Dad’s care, which gives me peace of mind whilst taking a holiday. I have found everyone who works for CHC (including Margaret, her team of carers and Alison in the office) very caring, kind and understanding. They are good listeners, take their caring responsibilities very seriously and are organised in care package delivery. They keep me fully informed if anything untoward crops up and are able to deal with deteriorating health situations, offering 24/7 service which means I can go away from home in the full knowledge that he’s in safe hands.
On one occasion my Dad developed a bad skin infection, they made all the right moves involving doctors, whilst updating me 250 miles away – to this day his skin condition is much improved as a direct result of their intervention.
I will always remain thankful to everyone at Clifton Home Care for the on-going care they provide in my absence. I have recommended CHC to a number of my friends, all of whom are equally delighted with their service.
I once asked my Dad to score their care of out 10 – he gave them a full 10/10 which pretty much sums up how wonderful they are.
Thank you so much to everyone of the team."
"A big thank you is just not enough... I've burst into tears becuse I am so relieved (and I'm not a "drama queen"). For the first time in a long time I feel like I am not on my own.
I called today because I am at my wits end with my Mum. Lauren turned up within half an hour and what a breath of fresh air she was, I don't know how she does it! It wasn't exactly a pleasant way to meet Lauren for the first time and I was worried to death about how my Mum would react! But Lauren was unbelieveable and just got on with the job in hand.
I am truly grateful and I just wanted to let you know how much I appreciated your help."
"The decision to approach Clifton Homecare was made after similar investigation in the teens of other companies. The assistance and services offered described in the first telephone call led to a little trepidation as to whether this was a well planned sales operation. On meeting Caroline we quickly realised the sincerity and willingness of the offers made and we had no hesitation in making the final arrangements with Caroline which have been successful beyond belief. We have already recommended this company to other people and will continue to do so without hesitation. In so far as the financial considerations are concerned we have found them highly competitive and satisfactory."
"When my mum came out of hospital I was in a real dilemma as it had become obvious that she could no longer look after herself properly and I live 90 miles away. I was put in touch with Clifton Homecare by a friend of my mums and have never looked back. What a relief to have mum looked after by Margaret and her team of genuine, friendly and caring staff. They really do look after her with loving, professional care and communicate excellently with both of us. I would not hesitate to recommend them to anyone."
Dear Margaret and Caroline,
I am writing both for myself and my two daughters ** and *** to say how much we appreciate the loving care you and your team of carers gave to ****** during the last few weeks of her long life.
It was wonderful to see the smile on her face during this difficult time and to hear her chuckling at something one or other of your carers was saying. She loved singing and it was very moving to hear her sing songs to them.
We shall always remember the kindness and love you showed to her. Please accept our thanks and heartfelt gratitude.
Yours very sincerely
"How pleasant to have a variety of outings in the company of "like" people.
Whilst I like my "four walls" it is mind and body stimulating to be able, safely to escape into the world I used to know. Best of all the accompanying carers (a nice jolly team) are ever mindful of their guests giving the feeling of safety and security- all the elements of jolly good outing.
Home with new thoughts and memories!"
"I can’t tell you how Clifton Homecare have changed our family’s life. My 86 year old Mum has vascular dementia and suddenly became nighttime incontinent and I was at my wits end travelling every day to change sheets and wash her. Right from the start Margaret and her team gave me confidence with their professional yet very friendly, caring and sincere approach to our situation. All the staff at Clifton Homecare have made me and my brother feel part of their family and have offered us much need advice from all sectors of the system both emotionally and financially. Thank you you so much for making a very difficult, alien situation into one we can cope with. Clifton Homecare is a gem caring for local people in our beautiful part of the Fylde."
"My mother suffered a stroke a couple of years ago which affected her mobility and a year ago suffered a fall resulting in a broken shoulder on her 'good' arm. She is a very independent woman and is adamant she will not go into a home so I searched options and came across Clifton Homecare. For around a year now they have visited my mother every morning for half an hour to help her with small tasks, but the main reason I employed them was for peace of mind for myself. I have been very happy with this arrangement and have excellent communication with Margaret & Caroline Brady and the rest of their staff. On average I pay £*** a month which I think is very reasonable for the level of service and care I receive in return for my Mum and I would be happy to recommend Clifton Homecare to anyone with an elderly parent in a similar position."